Surveys · feedback and quizzes

Ask customers and staff, see answers at once

Feedback forms, staff quizzes and live polls, answered on any phone or tablet from a link.

No card needed · AED 99 per user a month after the trial · set-up from AED 2,999
Feedback · Al Barsha branch128 answers this month● 91% finished
Question 2 of 6How long did you wait?
Very good or good87%
AED 99per user a month, Surveys included
8 question typeschoice, text, number, date, matrix
A linkanswered without an account
Live resultsa chart for every question
alnoorcafe.xrero.com
Good morning, Al Noor CaféOctober
Answers this month3423 surveys
Finished91%+4 points
Staff quiz pass rate83%15 of 18 passed
Customer feedback · Al BarshaOpen128
Customer feedback · DeiraOpen96
Food safety quiz · staffPass mark 80%18
Live session · team meetingJoin with code 4821
CertificationIssued to 15 staff
The problem

Feedback on paper never reaches the manager

A tablet on the counter, a link on the receipt: answers arrive as charts, the same day.

  • No forms to collect or type in
  • Every branch answers the same questions
  • Results filtered by any answer
Inside the product

One survey, read in one look

Every question summed up, filtered to one branch.

Results · customer feedback, Al BarshaOpen
1. How was your visit today?Single choice · 128 answers
Very good58%
Good29%
Fair9%
Poor4%
2. How long did you wait?Single choice · 126 answers
Under 5 minutes64%
5 to 15 minutes30%
Over 15 minutes6%
3. What should we improve?Text · shown when the visit was fair or poor
More seats at lunchtimeFaster payment at the counterOpen earlier on Fridays
This month
Answers128
Finished91%
Average time2 min 40 s
Filters
Branch: Al BarshaFinished only
Conditional questionAsked only after a fair or poor visit
On their screen

Answered in a minute, on any device

Open the link on a phone, or leave a tablet at the counter. No account, no app.

  • One question per page, or all on one
  • Arabic or English, as you write it
  • A progress bar so people finish
Al Noor Café · your visitTablet at the counter
Question 2 of 6

How long did you wait?

Under 5 minutes
5 to 15 minutes
Over 15 minutes
Next
What is included

Forms, quizzes and live polls

Question types

Single or multiple choice, text, number, date and matrix questions.

Conditional questions

Show a question only when an earlier answer calls for it.

Shared by link

Open on any phone, tablet or computer, with no account.

Results as charts

Each question summed up as a chart, filtered by any answer.

Quizzes and certifications

Score answers, set a pass mark and a time limit.

Live sessions

Run a survey live on a screen; people join with a code.

How it goes

Your first survey out this week

A 20-minute look

We build a short feedback survey with you and answer it.

We set it up with you

Your questions in Arabic and English, and the link for each branch.

Your team works in it

With our set-up, most teams are live in about two weeks.

Pricing

Included in every Xrero workspace

AED 99 per user / month

AED 83 per user a month on the annual plan.

  • Surveys, quizzes and live sessions
  • Results with charts and filters
  • Your own workspace and database, backed up twice a day
  • Arabic and English for every user
Start your 15-day trial
Optional set-up
From AED 2,999

Our team configures the system, moves in your data and trains your staff. Paid once.

See pricing in detail →

Common questions

Do people need an account to answer?

No. Anyone with the link can answer on a phone, tablet or computer. You can also require a sign-in for staff surveys.

Can we run a quiz for staff training?

Yes. Score each answer, set a pass mark and an optional time limit. People who pass can receive a certification.

Can we see results by branch?

Yes, when the survey asks for the branch. Filter the results by that answer, or any other, and every chart follows.

What does it cost?

Surveys is included in Xrero: AED 99 per user a month (AED 83 on the annual plan), with every app for your industry. Set-up by our team is optional, from AED 2,999.

Ask your customers one question this week.

Start your 15-day trialTalk to us on WhatsApp