AI assistant · WhatsApp and website

An assistant that answers from your own documents

Upload your price lists. It replies on WhatsApp and your website in Arabic or English, and saves each enquiry as a lead.

No card needed · AED 99 per user a month after the trial · set-up from AED 2,999
WhatsApp · 23:14Answered in Arabic● From price-list-2026.pdf
Knowledge · 14 filesCatalogue synced
CRM · new leadSaved with the chat● Sharjah · curtains
AED 99per user a month, set up with your documents
WhatsApp + websiteone assistant on both channels
PDF · Word · Excelplus TXT and Markdown files it learns from
Arabic + Englishreplies in the customer's language
sitara.xrero.com
Good morning, Sitara CurtainsThis week
Chats answered186+14%
Leads saved42with the full chat
Left for the team23quotes and complaints
WhatsApp · Al Nahda, SharjahLead saved23:14
Website · Al Barsha villaAnswered09:02
WhatsApp · price for 40 unitsFor the team10:37
Busiest hour22:00 to 23:00
Left for OmarSpecial price, 40 units● Waiting for the team
The problem

The same questions, every evening

Price, stock, delivery area, opening hours: most chats ask what your files already answer.

With Xrero

It answers from your files, day and night

Anything your files do not cover waits for your team, with the chat attached.

  • One assistant on WhatsApp and your website
  • Replies in the customer's language
  • Each enquiry saved as a CRM lead
Inside the product

A question at 11 p.m., answered and logged

Left: what the customer sees. Right: what your team sees next morning.

WhatsApp · +971 5X XXX 4410Assistant on
Today
Hi, do you install blackout curtains in Al Nahda, Sharjah? What is the price per metre?23:12
Yes, we install in Sharjah and Dubai. Blackout curtains start from AED 85 per metre, fitting included. Would you like someone to come and measure?23:12
Yes please, Saturday morning if possible.23:14
Noted: Saturday morning, Al Nahda. A member of our team will confirm the time on this chat tomorrow.23:14
Answered from
price-list-2026.pdf
Page 2 · Curtains and blinds
Lead saved in CRMBlackout curtains · Al NahdaVisit asked for Saturday morning
Next stepSales team confirms the visitAssigned to Omar
LanguageDetected per message● Arabic or English

Your files, chats and leads, in your own database.

Backed up twice a day.

Knowledge basesupport-faq.docx added
Knowledge

It only knows what you give it

Change a price list, upload the new file, and the next answer uses it.

  • PDF, Word, Excel, TXT and Markdown files
  • Prices and stock read from your catalogue
  • Remembers earlier messages in the same chat
What is included

One assistant, connected to the rest of Xrero

Knowledge base

Upload files once; replace them when prices or policies change.

WhatsApp Business

Replies in the same chat your customers already use.

Website chat

A chat window on your site, answered by the same assistant.

Your catalogue

Product names, prices, variants and stock, read from Xrero.

Leads in the CRM

Each interested customer becomes a lead with the chat attached.

Activity at a glance

Chats, documents in use and leads captured, on one screen.

How it goes

Tested on your questions first

Send us your files

Price lists, FAQs and the questions customers ask most. We build the knowledge base with you.

Test it before customers do

Ask it hard questions in both languages. We fix the files until the answers are right.

Switch on the channels

WhatsApp first, then the website. Your team reads the first chats.

Pricing

One price per user, set up with you

AED 99 per user / month

AED 83 per user a month on the annual plan.

  • The assistant on WhatsApp and your website
  • Knowledge base from your own files and catalogue
  • Leads saved in the CRM with the full chat
  • Your own workspace and database, backed up twice a day
Start your 15-day trial
Optional set-up
From AED 2,999

Our team configures the system, moves in your data and trains your staff. Paid once.

See pricing in detail →

Common questions

What happens when it does not know the answer?

It is told to answer only from your files and catalogue, and to say when it has no answer. Like any AI it can still be wrong, so every chat is kept for your team.

Does it reply in Arabic?

Yes. It replies in the language the customer writes in, Arabic or English, and can switch within the same chat.

Where are our documents kept?

In your company's own database. To write a reply, the question and the matching passages are sent to the language model that drafts the answer.

What does it cost?

AED 99 per user a month (AED 83 on the annual plan), with set-up from AED 2,999. Tell us your channels and we confirm the set-up before you pay.

Send us your price list and ask the assistant your hardest question.

Start your 15-day trialTalk to us on WhatsApp