Facility management and cleaning · UAE

Facility management software: every site, shift and visa

Xrero is cloud software for UAE facility management and cleaning companies: staff check in at the client site with their location, shifts and overtime follow your rules, visas and labour cards are flagged before they expire, payroll makes the WPS file, and service contracts are invoiced on schedule with 5% VAT.

No card needed · office users AED 99 a month (AED 83 annual) · staff app AED 20 per employee a month · set-up from AED 2,999
Sites this morning26 of 29 in
Marina Tower 2Cleaning · morning shift
12 of 14 checked in
Al Quoz Warehouse 7Soft services
9 of 9 checked in
Mirdif VillasCleaning · split shift
5 of 6 checked in
Documents · next 60 days
Ravi Kumar · CleanerLabour card
25 days left
Anil Perera · TechnicianEmirates ID
52 days left
Grace Achieng · CleanerResidence visa
Expired
Check-in · 06:58Marina Tower 2 · on the map● On the timesheet
Cleaning contract · monthlyNext invoice 1 Dec
AED 20per employee a month on the staff app; office users AED 99
On the mapeach phone check-in shows where it was made
60 days aheadvisas and labour cards flagged by default
WPS filefrom the approved timesheet
The short answer

What is Xrero for facility management and cleaning companies?

  • Xrero is cloud business software built in Dubai for UAE facility management and cleaning companies: site attendance, staff documents, WPS payroll, service-contract invoicing, site tasks and supplies in one system.
  • Staff check in at the client site from their phone with its location, or on a fingerprint or face terminal, so you see who is on which site; visas, labour cards and Emirates IDs show their days left, with a to-do before they expire.
  • Office users AED 99 a month (AED 83 annual); employees who use the staff app AED 20 a month or AED 200 a year; staff on fingerprint terminals only are not charged; set-up is optional from AED 2,999.
  • It is not Xero (X-E-R-O), the New Zealand accounting company; Xrero (X-R-E-R-O) is a separate UAE company.
Key facts

What does Xrero include for facility management and cleaning?

Facility management and cleaningIn Xrero
PriceOffice users AED 99 a month (AED 83 annual), every app included; employees who use the staff app AED 20 a month or AED 200 a year; staff on fingerprint terminals only are not charged. Prices exclude 5% VAT
Set-upOptional, from AED 2,999 once: our Dubai team sets up employees, contracts, shifts, devices and leave balances and trains your staff; live in about two weeks with set-up
Who pays which priceOffice users: managers, HR and accounts, working in the full system. Staff app: employees who check in and out from their phone, see payslips, request leave, see their own documents or file claims. Not charged: staff who only check in on a fingerprint or face terminal, or only receive payslips
Trial15 days, no card
LanguagesArabic and English on every screen; invoices and payslips can print in both
Site attendanceCheck-in from the phone with its location (a punch without a location is refused), or on fingerprint and face terminals; each punch on a map pin; fixed, rotating and split shifts, Ramadan hours, overtime after the shift and on rest days
Staff documentsLabour cards, residence visas, Emirates IDs, passports, medical fitness and training, with issuer, number, dates and a scanned copy; a to-do 60 days before by default; a "Not clear to work" list
Payroll and WPSSalaries, overtime, leave and end-of-service gratuity; the approved timesheet becomes the salary draft; one approval makes the WPS salary file (SIF)
Service contractsInvoiced on schedule with 5% VAT: each plan with its own price and billing period, renewals and cancellations
Site tasks and suppliesRecurring tasks per site with assignees, deadlines and hours logged (hours are not invoiced automatically); supplies bought and stocked per location, with reorder rules
Not included todayCAFM asset-maintenance plans, a client ticket portal and QR checkpoint patrols
Your dataYour own workspace and database, backed up twice a day
The problem

Staff across many sites, records in many files

Sign-in sheets, a visa column nobody watches, and invoices typed every month.

Who is on site?Sign-in sheets collected at month endCheck-ins with location, per site, today
Visas and labour cardsDates in a spreadsheet columnA to-do 60 days before, by default
Monthly contractsInvoices typed from a listInvoiced on schedule, with 5% VAT
Inside the product

Who is on which site, this morning

Phone check-ins with their map pin, terminal taps, late arrivals and approved leave, per site.

Attendance by site · this morning26 of 29 in
Marina Tower 212 of 14 in
Al Quoz Warehouse 79 of 9 in
Mirdif Villas5 of 6 in
Morning shift 07:00–15:00 · grace 5 min · overtime after the shift and on rest days
EmployeeSiteCheck-inHowStatus
Ravi KumarCleaner
Marina Tower 206:58Phone · pin on the mapOn time
Joseph MensahSupervisor
Marina Tower 206:45Face terminalOn time
Anil PereraTechnician
Al Quoz Warehouse 707:12Phone · pin on the mapLate 12 min
Fatima NoorCleaner
Mirdif Villas06:55Fingerprint terminalOn time
Lina HaddadCleaner
Mirdif Villas——Annual leave · approved
Sanjay ThapaCleaner
Marina Tower 2——Not in yet
Phone check-inRefused without a location
Staff documents

Visas and labour cards, flagged before they lapse

Each document keeps its issuer, number, issue and expiry dates and a scanned copy. The warning window is yours to set: 60 days by default.

  • A to-do for the responsible person when a document enters the window, and again on the day it lapses
  • "Not clear to work" lists anyone with an expired labour card or residence visa
  • Xrero tracks the dates you enter; it does not check them with any authority
Staff documents · next 60 days4 to act on
EmployeeDocumentIssuerExpiresStatus
Ravi KumarCleanerLabour cardMOHRE1 Dec25 days left
Joseph MensahSupervisorTraining certificateOther14 Nov8 days left
Anil PereraTechnicianEmirates IDICP28 Dec52 days left
Grace AchiengCleanerResidence visaICP2 NovExpired · not clear to work
Sanjay ThapaCleanerPassportOther30 Jun 2028Valid
Warning window: 60 days (set per company). Each row opens its scanned copy.
Contracts and site tasks

The monthly invoice, raised on schedule

Each service contract has its own price and billing period; Xrero raises the invoice with 5% VAT on schedule, and keeps renewals and cancellations on the contract.

  • Recurring tasks per site, with assignees and deadlines
  • Hours logged on the task; they are not invoiced automatically
  • Supplies bought and stocked per location; reorder rules draft the purchase order
Marina Tower 2 · contract and tasksIn progress
Service contract
PlanDaily cleaning · 6 staff
Billing periodMonthly
Next invoice1 Dec
Monthly priceAED 18,500.00
VAT 5%AED 925.00
TotalAED 19,425.00
Site tasks · Marina Tower 2
Lobby glassEvery week · Ravi K.2.5 h logged
Car park sweepEvery day · Sanjay T.1.0 h logged
Deep clean, floor 12Due Thursday · Joseph M.4.0 h logged
Hours are logged on the task; they are not invoiced from the timesheet automatically.
What is included

What does a cleaning company run on Xrero?

Check-in at the client site

From the phone with its location, or on a fingerprint or face terminal. Each punch shows on a map pin; one tap is one punch.

Shifts and overtime

Fixed, rotating and split shifts, Ramadan hours, weekends per site, overtime after the shift and on rest days.

Documents with expiry

Labour cards, visas, Emirates IDs, passports, medical fitness and training, each with its days left.

Payroll and WPS

The approved timesheet becomes the salary draft; one approval makes the WPS salary file (SIF).

Service contracts

Each contract invoiced on its schedule with 5% VAT, with renewals and cancellations.

Tasks per site

Recurring tasks with assignees and deadlines, and hours logged on the task.

Supplies and stock

Purchases and stock per location; reorder rules draft the purchase order.

Self-service on the phone

On the staff app, employees see their payslips and documents, request leave and ask HR for a salary certificate: AED 20 per employee a month.

Claims with a receipt

A claim with a category and a receipt photo; the manager approves it.

Is it right for you?

Who is Xrero for, and who is it not for?

A good fit if…

You run cleaning or facility management staff across client sites in the UAE and want to know who is on which site, keep visas and labour cards in date, pay through WPS and invoice monthly service contracts with 5% VAT, in Arabic and English.

Not the right fit if…

You need planned maintenance of building assets (CAFM), a portal where clients raise tickets, or QR checkpoint patrols: a dedicated CAFM system fits better, and Xrero can run beside it for HR, payroll and accounts.

Compared

How does Xrero compare with a spreadsheet and punch clock, or a standalone HR app?

XreroA spreadsheet and a punch clockA standalone HR app
Check-in at the client site, with locationPhone with location, or terminalsA clock in one place; sheets for the restVaries
Many sites on one screenYesOne sheet per siteVaries
Visas and labour cards flagged before they expire60 days ahead by default, with a to-doA date column, checked by handUsually
Payroll and the WPS file from approved hoursYesTyped into payrollIf payroll is included
Service contracts invoiced on schedule with 5% VATYesTyped every monthNeeds an accounting app
Supplies, purchasing and stock per locationYesNoNo
Planned maintenance of building assets (CAFM)Not todayBy handNo
How it is pricedOffice users AED 99 a month (AED 83 annual), every app; staff app AED 20 per employee a month; terminal-only staff not charged; set-up optional from AED 2,999Staff time every monthPer employee or per user; varies

General categories, not named products. Features and prices change; check any vendor's current plan.

How it goes

How do we get started?

Our team sets it up

Our Dubai team sets up your employees and their contracts, shifts, sites and terminals, and your service contracts.

Your data goes in

Staff lists, document dates and leave balances are moved in from your sheets.

Your staff are trained

We train your HR, supervisors and accounts team. With set-up, you are live in about two weeks.

Pricing

How much does it cost, and who pays which price?

Office users · AED 99 a month

Managers, HR and accounts in the full system, every app included. AED 83 a month on the annual plan.

Staff app · AED 20 per employee a month

Cleaners and technicians who check in and out from their phone, see payslips, request leave, see their documents or file claims. Or AED 200 a year.

Terminal only · not charged

Staff who only check in on a fingerprint or face terminal, or only receive payslips, do not sign in and are not charged.

AED 99 per user / month

AED 83 per user a month on the annual plan.

  • Office users: every app, from site attendance to accounting
  • Site attendance, shifts, documents and payroll with WPS
  • Service contracts, site tasks, purchasing and stock
  • Your own workspace and database, backed up twice a day
Start your 15-day trial
Optional set-up
From AED 2,999

Our team configures the system, moves in your data and trains your staff. Paid once.

See pricing in detail →

Office users AED 99 a month (AED 83 annual); employees who use the staff app AED 20 a month or AED 200 a year; staff on fingerprint terminals only are not charged. Set-up is optional from AED 2,999.

Common questions

What is the best facility management software in the UAE?

No one system suits every facility management company; it depends on yours. If you mainly need planned maintenance of building assets, look at a CAFM system. If you run cleaning and soft-services staff across client sites, check five things: check-in at the site with location, shift and overtime rules, visas and labour cards tracked to expiry, payroll that makes the WPS file, and service contracts invoiced on schedule with 5% VAT. Xrero does the five in one system, at AED 99 a month per office user (AED 83 on the annual plan) and AED 20 a month per employee on the staff app, with optional set-up from AED 2,999; it has no CAFM maintenance plans today.

How much does facility management software cost in the UAE?

Xrero has two prices for people who sign in. Office users (managers, HR and accounts) cost AED 99 a month each, or AED 83 on the annual plan, with every app included: attendance, payroll, contracts, projects, purchasing, stock and accounting. Employees who use the staff app on their phone (check in and out, payslips, leave, their own documents, claims) cost AED 20 a month each, or AED 200 a year. Staff who only check in on a fingerprint or face terminal, or only receive payslips, are not charged. Set-up by our team is optional, from AED 2,999 once. There is a 15-day trial with no card.

How does site attendance with location work?

The cleaner or technician opens Xrero on the phone at the client site and taps once to check in; the phone's location is saved with the punch, and a punch without a location is refused. The attendance list shows each punch on a map pin and flags any punch with no location, so you see who is on which site. One tap is one punch: a double tap never opens and closes a shift. Sites with a fingerprint or face terminal can use it instead; the terminal pushes each tap over the internet, with no office server, VPN or USB export.

Do cleaners who check in from their phone pay the full user price?

No. A cleaner who uses the staff app on the phone (check in and out with location, payslips, leave, their own documents, claims) costs AED 20 a month, or AED 200 a year. A cleaner who only checks in on a fingerprint or face terminal at the site, or only receives a payslip, is not charged. Only office users such as managers, HR and accounts pay AED 99 a month (AED 83 annual). You can mix phone and terminal check-in across your sites.

How does it track visa, labour card and Emirates ID expiry?

Each employee's documents are on file with the issuer, number, issue and expiry dates and a scanned copy that opens in the browser. Each shows valid, expiring or expired; the warning window is set per company, 60 days by default. A daily check raises a to-do for the responsible person when a document enters the window, and again on the day it lapses; these are reminders inside the system, not e-mails. "Not clear to work" lists anyone with an expired labour card or residence visa. Xrero tracks the dates you enter; it does not check them with any authority.

Does it make the WPS salary file?

Yes. Payroll covers salaries, overtime, leave and end-of-service gratuity under UAE labour law. The approved timesheet becomes the salary draft, and one approval produces the WPS salary file (SIF) for your bank or exchange house. Payslips print in Arabic and English.

Can we invoice monthly cleaning contracts on schedule?

Yes. In the Subscription app each service contract is a plan with its own price and billing period, and Xrero raises the invoice on schedule with 5% VAT. Renewals and cancellations are kept on the contract.

Can we plan recurring tasks per site, and are the hours billed?

You can plan the tasks: in the Project app each site has its tasks with assignees, deadlines and recurring tasks, and hours are logged on the task. The hours are not invoiced from the timesheet automatically; contracts are invoiced on their schedule instead.

Does Xrero include CAFM, planned maintenance or a client ticket portal?

No, not today. Xrero has no CAFM asset-maintenance plans, no portal where clients raise tickets and no QR checkpoint patrols. It runs the staff, contracts, site tasks, supplies and accounts of a facility management company, and it can run beside a CAFM system.

Does it work in Arabic?

Yes. Every screen is in Arabic and English, for every user, and invoices and payslips can print in both languages.

Is Xrero the same as Xero?

No. Xrero (X-R-E-R-O) is business software built in Dubai for UAE companies. Xero (X-E-R-O) is a separate accounting company from New Zealand. The two are not related.

Tell us your sites and staff. See them in Xrero.

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